Another day, another reason to brag about Tampa International Airport. Yes, TPA is not only the best local spot to follow on Instagram, it’s also the best airport in North America for its size, according to Airports Council International, a leading industry organization.
The prestigious 2019 Airport Service Quality Award, which is based off of thousands of passenger surveys throughout the year, is considered one of the industry’s highest accolades, with nearly 499 airports participating across 95 different countries.
TPA recognized for great passenger experience
“Tampa Airport’s goal is to provide our guests with the highest level of customer service each and every day,” said Airport CEO Joe Lopano. “As the gateway to the west coast of Florida, we want our guests’ first and last impression of our region to be a memorable one. I am incredibly proud of the team who made this impressive accomplishment possible and I am grateful for their tireless hard work in making this airport run smoothly.”
Listen, I’d like to say that TPA is the BEST airport in North America of any size. The food, the service, the shopping, the stellar views, and continuous activation of the aviation community make it unlike any airport out there.
Second major award for TPA in recent months
TPA won the award along with Dallas Love Field Airport for North American airports serving between 15 and 25 million passengers per year
The award recognizes those airports around the world that deliver the best customer experience in the opinion of their own passengers.
This is the second major customer service accolade for Tampa International Airport in recent months.
More than 22.2 million guests in 2019
Late last year, The Wall Street Journal ranked Tampa International Airport #1 among medium-sized airports in the U.S. The ranking, in particular, recognized TPA’s world-class convenience, recent renovations, reimagined concessions program and the overall cleanliness of the facility.
Tampa Airport has maintained top customer service marks while serving a growing number of guests and flights. For Fiscal Year 2019, TPA served a record 22.2 million guests.